BIZILondon
About BIZI

The AI operating system for trusted human services

We're building the infrastructure that lets Londoners trust a stranger in their home again — starting with the professionals, the AI, and the standards behind every booking.

41 min
Median urgent response in Zone 1
4.94★
Average rating across 12,400 bookings
8.7%
Of applicants pass BIZI vetting
32
London boroughs live
The problem

Home services in London run on trust nobody can verify

Finding a cleaner, a nanny or an electrician usually means a recommendation from a group chat, an unanswered directory listing, or a platform that treats vetting as a checkbox. The result: Londoners either overpay for peace of mind or gamble on quality every time.

The thesis

An AI operating system, not another listings app

BIZI treats trust as infrastructure: rigorous vetting, insurance built into every booking, and an AI Concierge that learns your preferences so the right professional is matched automatically — not searched for.

Milestones

Our path to full London coverage

2024
BIZI is founded

Founded in London by four operators from fintech, logistics and hospitality who had each been burned by unreliable home services.

2025
London soft launch

Live across Zone 1–2 with 14 service categories and an AI Concierge handling matching, scheduling and support end to end.

2025
Seed round closed

Raised a seed round to deepen professional coverage and invest further in matching and route intelligence.

2026
All 32 boroughs

Full London coverage targeted, with same-day guarantees extended borough by borough as professional density grows.

Founding team

Operators who've shipped trust at scale before

AO
Amara Osei
Co-founder & CEO

Previously led marketplace operations at a European logistics unicorn; grew up in Peckham, now lives in Fulham.

DC
Daniel Cho
Co-founder & CTO

Built matching and routing systems at a London fintech before starting BIZI; ex-Cambridge computer science.

MR
Marcus Reid
Head of Trust & Safety

Spent nine years in vetting and compliance for a national care provider; leads BIZI's vetting standard.

PN
Priya Nair
Head of Professional Success

Former Uber Eats London operations lead; obsessed with getting professionals paid faster.

Values

What we optimise for

Trust is the product

Every decision is weighed against whether it makes a booking safer or more reliable.

Calm technology

AI should remove friction invisibly, not demand attention. If you notice the AI, we've done it wrong.

Fair to professionals

No lead fees, instant payouts and transparent pricing — professionals are partners, not inventory.

London first, then everywhere

We're earning trust one borough at a time before we consider any other city.

Backed by

Investors and press

Northbank VenturesAlderney CapitalRiverside AngelsCompass Seed FundBellcourt Partners
London Tech WeeklyThe Founders BriefCapital Commerce ReviewStartup Compass
Join us

We're hiring across London

If you care about trust, craft and calm technology, we'd like to hear from you.

Get in touch