BIZILondon
Contact

Talk to a human
in London.

Our support team sits in our Mayfair office, not in a queue on another continent. Whether it's a booking tonight or a partnership next quarter, you'll get a person.

London office
40 Berkeley Square
Mayfair, London W1J 5AL
Support hours
Chat 07:00–23:00 daily
Phone 08:00–20:00 Mon–Sat
Concierge chat
In-app, 07:00–23:00 daily. Median first reply: 1 min 40 s.
Open the app
Email
hello@bizi.london — answered within 4 working hours.
hello@bizi.london
Phone
+44 20 3971 4400 — for live bookings and urgent issues.
+44 20 3971 4400
Press & partnerships
press@bizi.london for media, investors and borough partnerships.
press@bizi.london
Send us a message

We reply to every message. No ticket numbers, no bots.

For live bookings in progress, the fastest route is concierge chat in the BIZI app.

Careers

We're hiring across London

Operations, matching quality, trust & safety, and full-stack engineering. If you want to make a city easier to live in, we'd like to meet you.