The AI Operating System for Trusted Human Services
BIZI replaces search, messaging, negotiation and hope with one intelligent layer that matches, books, tracks and protects every visit to your home.
From request to rebook in four steps
Tell the concierge what you need
Type or speak naturally — "a deep tissue massage tomorrow evening" — and the AI concierge parses service, timing and preferences instantly.
Get matched in seconds
The concierge ranks vetted London professionals by skill, distance, rating and your booking history, then proposes the best slot.
Track your professional live
See your pro's ETA on a live map, get a photo and profile before they arrive, and message directly if plans shift.
Pay, rate and rebook
Payment is captured only once the job is done. Rate the experience and rebook the same professional in one tap.
Not a chatbot. An operating system.
The concierge understands intent, urgency and preference in plain English, negotiates against real professional calendars, and handles the entire lifecycle of a booking — confirmations, reminders, rescheduling and follow-up — without you managing a single thread.
- Understands natural-language requests, including recurring plans
- Matches on skill, distance, rating and your history
- Negotiates a slot directly against pro availability
- Handles rescheduling, cancellations and disputes automatically
Only 8.7% of applicants make it onto BIZI
Every professional passes through the same rigorous funnel before ever reaching your home.
The BIZI Guarantee
Up to £2m public liability cover, free re-service and human support in under two minutes if anything falls short.
Live tracking
See your professional's live location, ETA and profile from the moment a booking is confirmed.
Protected payments
Cards are held by Stripe and only charged once your service is complete and approved by you.
Aftercare
Every visit ends with care notes, a rating prompt and a one-tap rebook with the same professional.
Learns your preferences
BIZI remembers products, timing and specifics — every booking gets faster and more personal.
BIZI vs marketplaces vs agencies
| BIZI | Marketplace apps | Traditional agencies | |
|---|---|---|---|
| Response time | Median 41 minutes | Hours of messaging | Days of phone calls |
| Vetting | In-person assessment | Self-reported profile | Manual, inconsistent |
| Pricing | Fixed, shown upfront | Bid & negotiate | Quoted, often opaque |
| Rebooking | One tap, same pro | Re-search each time | Call the office |
| Guarantee | £2m cover + free re-service | Limited or none | Case by case |